Inclusive Excellence
Every day, faculty and staff at Bethel navigate cultural differences—whether these are generational, role-specific, racial, or theological. Cultural Intelligence, or CQ assessments and training provides a useful framework to help people navigate these differences.
CQ is built around four key principles:
- CQ Drive: People with high CQ Drive are eager to learn about and adapt to new and diverse cultures.
- CQ Knowledge: People with high CQ Knowledge have a deep understanding of culture and how it impacts the thoughts and actions of others.
- CQ Strategy: People with high CQ Strategy are able to both plan for and learn from multicultural interactions.
- CQ Action: People with high CQ Action utilize their drive, knowledge, and strategy to effectively adapt in multicultural settings.
Benefits of cultural intelligence
The sum of a person’s CQ Drive, Knowledge, Strategy, and Action is a measure of their effectiveness in spaces characterized by cultural differences—and that effectiveness is a key driver of success in a globalized world. Through CQ assessments and training, people can identify their strengths and areas for improvement. And ultimately, each person can find opportunities to function more effectively in multicultural and diverse settings.
Attend a CQ session
Ready to take your next step? Reach out for information about attending a CQ session.
Though we could have picked an easier topic of conversation, we decided to address something difficult and came away with a much better understanding of each team member's needs and how to begin making changes.
Stan ThompsonDirector of Vocation, Pathways and Partnerships
It was fascinating to me to see the areas that our department were all extremely similar. It provided definition and context as to why we react a certain way in various situations.
Greg PetersonDirector of Athletics
Our team feels more connected to Bethel's overall mission as this practical training has equipped us to better serve the community that we are in.
Nick CedergrenAssociate Dean of Residence Life
The workshop reminded us that it's very normal for individuals to be different and that the difference and uniqueness we each bring to our team only adds to the richness and broader vision in our day-to-day operations.
Virginija WilcoxAssociate Dean of International and Off-Campus Programs